Privacy Policy

Last Updated: 2026

Charles Roc ("we," "us," "our," or "Company") operates the charlesroc.co.uk website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, and other contact information you voluntarily provide through contact forms or subscriptions.
• Technical Data: Internet Protocol (IP) address, browser type, operating system, referring URLs, and pages visited.
• Cookies: Information stored on your device to recognise you and enhance your experience.
• Usage Data: How you interact with our Site, including click patterns, time spent on pages, and navigation behaviour.

How We Use Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve the Site and our services.
• To conduct analytics and understand user behaviour and preferences.
• To track affiliate commissions and performance metrics from casino partners.
• To enhance user experience and personalise content.
• To comply with legal obligations and prevent fraudulent activity.
• To communicate with you regarding updates, promotions, or changes to our policies.

Cookie Policy

Our Site uses cookies to enhance functionality and track user engagement. Types of cookies we use include:

• Essential Cookies: Required for Site functionality and security.
• Analytics Cookies: Help us understand how visitors use the Site.
• Affiliate Tracking Cookies: Track referrals to partner casinos and monitor conversions.
• Marketing Cookies: Used for retargeting and advertising purposes.

You can control cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect Site functionality.

Third-Party Links

Our Site contains links to third-party casino websites and affiliate partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing personal information or engaging in gambling activities. Each casino operator is independently responsible for their own data handling practices.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights:

• Right of Access: Request a copy of personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("Right to be Forgotten").
• Right to Restrict Processing: Request limitation of how we use your data.
• Right to Data Portability: Request your data in a portable format.
• Right to Object: Opt-out of marketing communications and certain processing activities.

To exercise any of these rights, contact us using the details provided below.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Typically:

• Contact information is retained for up to 3 years from last interaction.
• Analytics data is retained for up to 24 months.
• Affiliate tracking data is retained in accordance with our affiliate programme terms.

You may request deletion of your data at any time, subject to legal retention requirements.

Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact us at:

Email: privacy@charlesroc.co.uk

We will respond to your requests within 30 days in accordance with applicable data protection legislation.